Hendrik deGroot, CTM, AD                                                                                                                         
degrooth11@ecualumni.ecu.edu | 252.717.0165 | www.HendrikdeGroot.com

 Education

        East Carolina University                                                                                                                                                       GPA: 3.3

        Greenville, NC

        Bachelor of Science, Design: Architectural Technology                                                                                    December 2014

        Pitt Community College                                                                                                                                                       GPA: 3.5

        Winterville, NC

        Associates Degree: Web Technologies                                                                                                                         July 2009

Experience

        Learning Platforms Administrator                                                                                                    October 2011-December 2014

        East Carolina University                                                                                                                                         Greenville, NC

·         Primarily responsible for ensuring a fluid and smooth experience for professors and students using ECU’s online classroom           environment services

·         Set up online events for professors and students

·         Provide technical support to professors and students in person, on the telephone and online

·         Classroom training sessions with students to help them become familiar with the basics of SabaMeeting

·         One-on-one training sessions with professors

·         Assisted with the testing and implementation of the SabaMeeting upgrade over summers 2013 & 2014

       Driver/Cashier/Kitchen Staff                                                                                                        February 2009 -November 2013

       Michelangelo’s Pizza                                                                                                                                                Greenville, NC

·         Primary responsibility is to help meet the needs of customers by delivering their food in a safe, courteous and timely manner

·         Customer service (face-to-face and telephone)

·         Ensure the cleanliness of the restaurant dining room, restrooms and kitchen area

·         Prepare food

Additional Experience

        de Groot productions                                                    Owner, CEO                                                June 2007-January 2012

        Bear Rock Café                                                                  Kitchen Staff & Server                       August 2007-January 2009

        Sappari’s Steak House                                                 Busboy & Waiter                                         July 2006-August 2007

        Eastern Plumbing                                                            Temp Services                                    July 2006-May 2007

Relevant Courses

Computer-Aided Design and Drafting, Architectural Design & Drafting, Electricity/Electronics Fundamentals, Thermal and Fluid Systems, Electromechanical Systems, Industrial Safety, Introduction to Distribution and Logistics, Materials and Processes Technology, Introduction to Computer Numerical Control (CNC)

Special Accomplishments

• Board of Governors Award (1st place) in the 2014 national ADDA Residential Design Drafting Contest (Spring 2014)
• ATMAE Certified Technology Manager (Spring 2014)
• In 2011, I created an interactive geographic information system map (using ArcGIS) of sexually transmitted disease cases in North Carolina. This map was created to help visualize the number and spatial distribution of medical and support services for people living with HIV and aids. The map, viewable in Google Earth, was developed to serve as a tool for stakeholders, local and state decision makers to better understand the geographical barriers to care and treatment. Dr. Melissa J. Haithcox-Dennis, PhD, an Assistant Professor in the Department of Health Education and Promotion at East Carolina University was accepted into the 2011 United States Conference on AIDS in Chicago, Illinois and presented the data that I took a leading role in helping visualize and compile.
• Volunteered my web and graphic design services for the non-profit organization ENC Stop Human Trafficking Now. All work was provided to Pamela Strickland.

Interests and Activities

I have general skills and knowledge in computer technology. This includes hardware and software. I enjoy creative writing. I have been published in The Daily Reflector (local newspaper in Greenville, NC) and was the Opinion Editor of my high school (J.H. Rose) newspaper. Automotive detailing: scratch repair & headlight restoration. I also enjoy playing guitar, basketball, tennis and golf.

Skills

Computer:

• Design skills: Certified ADDA Apprentice Drafter (Mechanical & Architectural) and skilled in AutoCAD, Revit, Autodesk Inventor, SolidWorks, Photoshop, Dreamweaver, PLC programming, CNC operation (milling & lathe), Rapid Prototyping (3d Printing) & ArcGIS
• Web Design skills: Working knowledge of HTML, CSS, JQuery & Graphic Design
•  Microsoft Office Suite: Word, Excel, PowerPoint, Project, Publisher,  OneNote, Outlook
• Technical & Creative writing
•  IT support

Automotive: Scratch repair & headlight restoration
Business: Over 8 years of Customer Service experience
Language: Fluent in English

References

        John Southworth

        Tech Support Specialist

        East Carolina University
        Academic Technologies

Self Help Center, Suite 304-B
301 South Evans St.

        252-328-9089

        Matt Powell

        Tech Support Specialist

        East Carolina University
        Academic Technologies

Self Help Center, Suite 305-A
301 South Evans St.

        252-737-1264

        Cynthia Bowers

        Tech Support Specialist

        East Carolina University
        Academic Technologies

Self Help Center,
301 South Evans St. (Mail Stop 532)

        252-328-9167

        Ginny Sconiers

        Info Technology Manager

        East Carolina University
        Academic Technologies

Self Help Center, 302-A
301 South Evans St.

        252-328-9067